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Best Price Guarantee Terms & Conditions

The Oriental Legazpi will make available the best guest room \ price for the hotel (the "Best Price Guarantee"). " The Oriental Legazpi Website" are the websites owned or operated by or on behalf of The Oriental Legazpi bearing the logo and branding of The Oriental Legazpi.

In the unlikely event that a lower price at The Oriental Legazpi is made available on a non-The Oriental Legazpi website (the "Competing Price"), upon its receipt of a claim that satisfies these Best Price Guarantee terms and conditions (the "BPG Terms"), The Oriental Legazpi will honor that Competing Price and provide the individual that submitted the valid claim one of the following: (1) an additional 10% discount off the Competing Price per room per night; or (2) a voucher that the guest can use during their stay, the amount of the voucher will be equal to the difference between the original reservation rate and the competing price.

Terms and Conditions

  • For a claim to be eligible under the Best Price Guarantee:
    • The claim must be submitted prior to, or within 24 hours after, making a reservation through a The Oriental Legazpi Website, and at least 24 hours before the standard check-in time at The Oriental Legazpi.
    • The claim must include:
      • Booking Confirmation Number
      • Full Name on the reservation
      • Lower rate found (with currency)
      • Room type/ Rate plan (i.e Deluxe Room with Buffet Breakfast)
      • Url of the website where the lower price was found
      • Reservation date
      • Stay dates
    • A claim may be rejected by The Oriental Legazpi if it is incomplete or concerns a non-The Oriental Legazpi website.

    PLEASE NOTE: You don\'t need to make a booking on the competitor website, just email the complete details of your claim to reservations@directwithhotels.com. We will get in touch with you within 48 hours from the receipt of the claim to verify its validity.

  • For the Competing Price to be valid, it must be a currently available lower published online room price for The Oriental Legazpi, the same stay dates, the same number of guests, the same room type, with a similar view and room size, and include similar or additional value-added amenities (e.g., free breakfast).
    • The Oriental Legazpi will compare the total room cost of a stay, and multiple claims for a stay consisting of two or more nights in the same week at the same The Oriental Legazpi.
    • The Oriental Legazpi will convert any Competing Price offered in a different currency than the price made available through the The Oriental Legazpi Website, and may deny claims where it determines that the difference between the price is due to exchange rate fluctuations.
    • Taxes, Surcharges, Booking fees, extra adult fees, fees for children, rollaway charges will be included in the price comparison.
    • The estimated value of value-added amenities (e.g.,free breakfast, use of Wifi, vouchers) offered as part of a Competing Price will be excluded from the price comparison, and will not be provided by The Oriental Legazpi when honoring a lower price.
    • The Oriental Legazpi may deny claims where the difference between the Competing Price and the price on the The Oriental Legazpi Website is less than one percent.
  • The Best Price Guarantee does not apply to:
    • Unpublished or negotiated prices (e.g., corporate discount rates, group rates, meeting rates);
    • Rates requiring membership in a club or other organization, offered pursuant to direct mail or email solicitations, requiring discount codes or coupons, or otherwise not intended for the general public;
    • Package prices (e.g., prices that include a combination of a room and airfare, an overnight cruise, car rental);
    • Prices offered by opaque providers (e.g., Hotwire, Priceline) that do not provide the name or location of the hotel until after a reservation has been made; and
    • Prices offered on on-request websites that do not provide immediate hotel confirmations (e.g., Asiaweb).
  • The Best Price Guarantee does not apply to existing reservations that are not booked through a The Oriental Legazpi Website, and The Oriental Legazpi is not responsible for any fees associated with cancelling a reservation made through a different channel (e.g., a call center, a non-The Oriental Legazpi website).
  • If a valid Best Price Guarantee claim is submitted without an existing reservation, the individual making the valid claim will be contacted by The Oriental Legazpi and must make a reservation in the manner communicated by The Oriental Legazpi within 24 hours from receipt of the communication or local check-in time at The Oriental Legazpi Hotel. Failure to make a reservation in the required time period will invalidate the claim.
  • The Best Price Guarantee will be suspended during times where the The Oriental Legazpi Websites or certain prices are not available due to an outage, a technical issue or a circumstance beyond The Oriental Legazpi\'s reasonable control.
  • A Best Price Guarantee reward will only be provided if the individual making the valid claim stays in the reserved guest room.
  • The Oriental Legazpi has the sole right and discretion to determine the validity of any claim and will not review documentation provided by the individual submitting a claim as part of its validation process. The Oriental Legazpi reserves the right to deny a claim, if it cannot independently verify the availability of a Competing Price at the time it processes the claim.
  • The Oriental Legazpi may at any time and without notice terminate or restrict a person\'s ability to submit a claim under or otherwise benefit from the Best Price Guarantee, if in its sole discretion The Oriental Legazpi determines that such person has: (1) acted in a manner inconsistent with applicable laws or ordinances; (2) acted in a fraudulent or abusive manner, (3) submitted multiple invalid Best Price Guarantee claims; (4) failed to stay at The Oriental Legazpi Hotels after receiving approved Best Price Guarantee Claims; or (5) breached any of these BPG Terms.
  • Any disputes arising out of or related to the Best Price Guarantee or these BPG Terms shall be handled individually without any class action, and shall be governed by, construed and enforced in accordance with the laws of The Oriental Legazpi.
  • Void where prohibited by law. The Oriental Legazpi reserves the right to amend, revise, supplement, suspend or discontinue the Best Price Guarantee or these BPG Terms at anytime in its sole discretion and without prior notice.

The Oriental Legazpi

The Oriental Legazpi puts you in close proximities to where the fun happens. Legazpi City is called the City of Fun and Adventure for many reasons, and if you want to discover what the province can offer and how your travel experience can be maximized throughout your stay, take advantage of our transportation services and sightseeing tours.

The Oriental Legazpi in Albay, Philippines - Nearby Attractions

Embarcadero De Legazpi

Located at Victory Village, Embarcadero is one of the city’s liveliest and most vibrant places. Here, you can immerse in a variety of activities in Legazpi City including exploring local shops and markets or dining at restaurants. The best time to go here is early morning for a refreshing jog or at sunset for a nice stroll while watching the sky change its colors.

Distance from the hotel: 3.1 km

Travel time: 12-minute drive

Sumlang Lake

Take a quick ride on a bamboo raft at Sumlang Lake while having Mayon Volcano’s stunning view as your background. You may also rent out paddleboards and kayaks for a more hands-on experience. The best time to go here is around late afternoon so that you can enjoy the cool breeze while gazing at the beauty of Bicol’s pride, the Mayon.

Distance from the hotel: 11.5 km

Travel time: 30-minute drive

The Oriental Legazpi in Albay, Philippines - Nearby Attractions

The Oriental Legazpi in Albay, Philippines - Nearby Attractions

Mayon ATV

One of the activities in Albay which every travel enthusiast should not miss out on is the ATV adventure. From exploring Cagsawa Ruins to having a 30 to 45-minute ride to the Mayon Lava Rocks, the ATV experience can satisfy your need for an adventure. Be sure to wear comfortable clothes as well as footwear good for the outdoors. The best time to go here is early afternoon at most so that you can enjoy the sights and sceneries as you drive around.

Mayon Skyline

The Mayon Skyline View Deck is around an hour and a half’s drive away from the hotel but the time you will be spending here will be worth the trip. Get to see the tip of Mayon Volcano closer than usual and have a jaw-dropping overlooking view of the nearby towns. When you visit the Mayon Skyline View Deck during the later hours of the afternoon, you will be treated with a beautiful sight of a sea of clouds while you bask in the cold breeze.

The Oriental Legazpi in Albay, Philippines - Nearby Attractions
The Oriental Legazpi in Albay, Philippines - Dining and Cuisines

Pasta Bicolandia

This unique fusion of an Italian favorite creamy white pasta paired with Bicol’s well-loved spices forms a unique taste that will surely be a delight. One serving is good for one to two persons.

Baked Scallops

Bicol Express

Creamy Wine Mussels

Salmon with Pili Malunggay

Acoustic Nights

When in Legazpi City, nothing beats capping off the night with a few drinks, good food, and sensational music. Have a chill evening at Volcanic Grill and treat yourself with delectable grilled cuisines while listening to a live performance.

The Oriental Legazpi in Albay, Philippines - Dining and Cuisines

The Oriental Legazpi in Albay, Philippines - Massage Services

Haplos ni Daragang Magayon

Experience the touch of Mt. Mayon’s goddess. Commonly known as the Filipino traditional hilot, this authentic massage by The Oriental Hotel in Legazpi City helps alleviate muscle tension and relieve painful joints.

The Oriental Legazpi in Albay, Philippines - Nearby Attractions

Live Like a Local

The places to go and things to do in Legazpi City make the province vibrant and full of life. Maximize your Legazpi trip with these other places of interest.

  • Ligñon Hill Nature Park
  • Cagsawa Ruins
  • Busay Falls
  • DJC’s Halo-Halo
  • Street food carts at Hepa Street
  • Albay Park and Wildlife
  • First Colonial Restaurant (specialty: sili ice cream)


Legazpi Culture

Legazpi City is known at the City of Fun and Adventure. Along with this inviting tagline is a culture that makes the province stand out. Stay at The Oriental Legazpi and be in close proximities to what’s in store for you in Legazpi City, Albay, Philippines.


  • Cagsawa Festival
  • Pinangat Festival
  • Sunflower Festival
  • Magayon Festival


  • Pili nuts with different flavors
  • Laing and Bicol Express
  • Products made out of Abaca


The Oriental Legazpi in Albay, Philippines - Culture

My Destination,
My Oriental

At The Oriental Hotels and Resorts, we make every visit Uniquely Oriental. Experience some of the wonders of The Philippines with our properties situated all across the country. Travel, explore. Make it your destination, your Oriental.